What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process payments — your name, contact details, and the wallet or bank reference linked to your deposit method. If you transact through bKash, Nagad or Rocket, the transaction reference number is
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recorded against your account for reconciliation and dispute handling. We also log device identifiers, session timestamps and IP addresses as part of standard security monitoring. Browsing behaviour within the platform — which sections you visit, how long you stay — is collected in aggregate to improve
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how the lobby and account dashboard work. We do not sell your personal data to third parties. Data shared with payment processors is limited to what each processor needs to complete your transaction. Retention periods vary by data type: transaction records are kept for as long
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as required by applicable financial regulations, while session logs are typically held for a shorter period. Your use of this platform and the protections described here are subject to your local law and the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.